About closed captioning in Zoom

• About captioning for Zoom recordings uploaded to Kaltura
• Use closed captions in a Zoom meeting
• Recommended vendor for professional live captions in Zoom meetings

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About captioning for Zoom recordings uploaded to Kaltura

When you record a Zoom meeting with transcriptions turned on, the Zoom transcript will be uploaded to Kaltura along with the recording. During playback in Kaltura, there will be a notation saying "Zoom" along with the captions. See the link in the following section on captions in Zoom. If you need automated captions for Zoom content that is in Kaltura, UITS recommends ordering machine captions; see Order captions.

To enable transcripts in Zoom:

1. Log into Zoom.

2. In the left sidebar, select Settings.
3. At the top, select Recording.
4. In the section "Advanced cloud recording settings", check Create audio transcript.

Use closed captions in a Zoom meeting

For details about using closed captions in a Zoom meeting, see Using closed captioning.

Recommended vendor for professional live captions in Zoom meetings

For professional live closed captioning, the IU Assistive Technology and Accessibility Centers (ATAC) recommend using Automatic Sync Technologies (AST). If you require professional live captions for your virtual meetings or webinars, contact the ATAC. The ATAC can work with you to create an account, which will allow you to leverage a lower negotiated rate for captioning and reduce the likelihood of scheduling conflicts.

Once you have an account, the ATAC will provide training on scheduling live captions for your events.