Are you feeling stuck? Reach out to the professionals for assistance!
If you need teaching or pedagogical help, please contact your campus Teaching Center:
Contact your Teaching CenterIf you need technical help, please contact your local IT Professional (IT Pro) or your campus Support Center:
Contact the Support CenterContact your campus teaching and learning center
Pedagogical and instructional technologies consulting is available for faculty and instructors on every Indiana University campus through partnerships across the university between the Learning Technologies division of UITS and relevant campus units.
Campus centers
IU Bloomington
Center for Innovative Teaching and Learning
Phone: 812-855-9023
Email: Contact CITL
IUPUI
Center for Teaching and Learning
Phone: 317-274-1300
Email: Contact IUPUI CTL
IU School of Medicine
Faculty Affairs and Professional Development: Teaching Resources
Phone: 317-278-3089
Email: fapdd@iu.edu
IU East
Center for Faculty Development
Phone: 765-973-8561
Email: cfd@iue.edu
IU Kokomo
Center for Teaching, Learning, and Assessment
Phone: 765-455-9534
Email: ctla@iuk.edu
IU Northwest
Center for Innovation and Scholarship in Teaching and Learning
Phone: 219-980-6755
Email: Contact CISTL
IU South Bend
University Center for Excellence in Teaching
Phone: 5 74-520-4894
Email: ucet@iusb.edu
IU Southeast
Institute for Learning & Teaching Excellence
Phone: 812-941-2506
Email: Contact ILTE.
IUPUC
Center for Teaching and Learning
Phone: 812-375-7530
Email: sjamerso@iu.edu
IU Fort Wayne
Center for Teaching and Learning
Phone: 317-274-1300
Email: Contact CTL
Contact your campus IT Support Center
Overview
The UITS Support Center provides IT support to all IU campuses. So that Support Center staff can efficiently assist you, be ready to provide details about your problem or question.
- Walk-in support hours:
The hours listed below for walk-in support locations are for periods when classes are in session. Walk-in support hours during campus breaks and between semesters may vary.
- Research computing support:
Research computing support at IU is provided by the Research Technologies division of UITS. To ask a question or get help regarding Research Technologies services, including IU's research supercomputers and research storage systems, and the scientific, statistical, and mathematical applications available on those systems, contact UITS Research Technologies. For service-specific support contact information, see Research computing support at IU.
- Duo tokens:
Duo tokens are available only at the Wells Library (Bloomington) and ICTC 126 (IUPUI) locations.
Bloomington
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
Chat: https://ithelplive.iu.edu/
Phone: 812-855-6789
Email: ithelp@iu.edu
Online: Knowledge Base
Walk-in support
Walk-in support at the Herman B Wells Library (fourth floor of the West Tower) is available:
- Monday-Wednesday: 8am-11:30pm
- Thursday: 8am-8pm
- Friday: 8am-7:30pm
- Saturday: Noon-5:30pm
- Sunday: 11:15am-11:30pm
IUPUI
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
Chat: https://ithelplive.iu.edu/
Phone: 317-274-4357
Email: ithelp@iu.edu
Online: Knowledge Base
Walk-in support
Walk-in support is available at ICTC 126 and the Campus Center Information Desk.
ICTC 126
- Monday-Thursday: 8am-8pm
- Friday: 8am-5pm
- Saturday: 9am-3pm
- Sunday: Noon-4pm
Campus Center Information Desk
- Monday-Friday: 10am-4pm
- Saturday-Sunday: Closed
IU East
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU East IT Help & Training
Phone: 765-973-8375
Email: iueitsup@iue.edu
Walk-in support
Walk-in support is available at Hayes Hall 169:
- Monday-Thursday: 8am-7pm
- Friday: 8am-5pm
- Saturday-Sunday: Closed
IU Kokomo
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU Kokomo Help Desk
Chat: https://ithelplive.iu.edu/
Phone: 765-455-9315
Email: kohelp@iu.edu
Walk-in support
Walk-in support is available at Library (KA) 127:
- Monday-Thursday: 8am-7pm
- Friday: 8am-5pm
- Saturday-Sunday: Closed
IU Northwest
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU Northwest IT Support Center
Chat: https://ithelplive.iu.edu/
Phone: 219-981-4357
Email: iunhelp@iun.edu
Online: Request IT Service
Walk-in support
Walk-in support is available at Marram Hall 101:
- Monday-Friday: 8am-5pm
- Saturday-Sunday: Closed
IU South Bend
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU South Bend IT Support Center
Phone: 574-520-5555
Email: helpdesk@iusb.edu
Walk-in support
Walk-in support is available at Education & Arts (EA) 1109:
- Monday-Thursday: 8am-6pm
- Friday: 8am-5pm
- Saturday-Sunday: Closed
IU Southeast
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU Southeast Technology Services
Phone: 812-941-2447
Email: helpdesk@ius.edu
Online: Request IT service
Walk-in support
Walk-in support is available at the Support Center Front Desk, US 212:
- Monday-Friday: 8am-5pm
- Saturday-Sunday: Closed
IUPUC
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IUPUC Information Technology
Phone: 812-375-7555
Email: coithelp@iupuc.edu
Walk-in support
Walk-in support is available at Learning Center (LC) 1507:
- Monday-Friday: 8am-5pm
- Saturday-Sunday: Closed
IU Fort Wayne
- Faculty and staff: Contact About Health Technology Services (HTS) Phone Support.
- Students: Contact the UITS Support Center at IUB or IUPUI.

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