Help

Are you feeling stuck? Reach out to the professionals for assistance!

If you need teaching or pedagogical help, please contact your campus Teaching Center:

Contact your Teaching Center

If you need technical help, please contact your local IT Professional (IT Pro) or your campus Support Center:

Contact the Support Center

Contact your campus IT Support Center

Bloomington

Contact

Phone, email, and chat support is available 24/7:

Chat: https://ithelplive.iu.edu/
Phone: 812-855-6789
Email: ithelp@iu.edu
Online: Knowledge Base

Walk-in support

Note:
Appointments are required for entry at the Learning Commons. Visit Make an Appointment - IU Libraries to make an appointment with a walk-in consultant for the Support Center.

In the Learning Commons at Herman B Wells Library, walk-in support is available by appointment during the following hours:

  • Monday-Thursday: 8am-9pm
  • Friday: 8am-5pm
  • Saturday: Closed
  • Sunday: 1-9pm
Note:
The above hours only reflect walk-in support availability, not the hours that the building is open. For up-to-date information about Wells Library hours and closures, see Library COVID-19 Updates.

IUPUI

Contact

Phone, email, and chat support is available 24/7:

Chat: https://ithelplive.iu.edu/
Phone: 317-274-4357
Email: ithelp@iu.edu
Online: Knowledge Base

Walk-in support

Walk-in support is available:

  • ICTC 126:
    • Monday-Thursday: 8am-7pm
    • Friday: 8am-5pm
    • Saturday: 9am-3pm
    • Sunday: Noon-4pm
  • Campus Center Information Desk:
    • Monday-Friday: 10am-4pm
    • Saturday-Sunday: Closed

IU East

Contact

Phone support is available 24x7:

IU East Help Desk
Phone: 765-973-8375
Email: iueitsup@iue.edu

Walk-in support

Walk-in support is available at Hayes Hall 169:

  • Monday-Thursday: 8am-7pm
  • Friday: 8am-5pm
  • Saturday-Sunday: Closed

IU Fort Wayne

IU Kokomo

Contact

Phone support is available 24x7:

IU Kokomo Help Desk
Chat: https://ithelplive.iu.edu/
Phone: 765-455-9315
Email: kohelp@iu.edu

Walk-in support

Walk-in support is available at Library (KA) 127:

  • Monday-Thursday: 8am-8pm
  • Friday: 8am-5pm
  • Saturday: Noon-5pm
  • Sunday: 1-7pm

IU Northwest

Contact

Chat and phone support is available 24x7:

IU Northwest IT Support Center
Chat: https://ithelplive.iu.edu/
Phone: 219-981-4357
Email: iunhelp@iun.edu
Online: Request IT Service

Walk-in support

Walk-in support is available at Hawthorn Hall 108:

  • Monday-Thursday: 8am-5pm
  • Friday: 8am-1pm
  • Saturday-Sunday: Closed

IUPUC

Contact

Phone support is available 24x7:

IUPUC Information Technology
Phone: 812-375-7555
Email: techwork@iupuc.edu

Walk-in support

Walk-in support is available at Learning Center (LC) 1507:

  • Monday-Friday: 8am-5pm
  • Saturday-Sunday: Closed

IU South Bend

Contact

Phone support is available 24x7:

IU South Bend IT Support Center
Phone: 574-520-5555
Email: helpdesk@iusb.edu

Walk-in support

Walk-in support is available by appointment only at Education & Arts (EA) 1109. Call or email to schedule an appointment:

  • Monday-Thursday: 8am-7pm
  • Friday: 8am-5pm
  • Saturday-Sunday: Closed

IU Southeast

Contact

Phone support is available 24x7:

IU Southeast Technology Services
Phone: 812-941-2447
Email: helpdesk@ius.edu
Online: Get Help via Web Form

Walk-in support

Walk-in support is available at the Support Center Front Desk, US 212:

  • Monday-Friday: 8am-5pm
  • Saturday-Sunday: Closed
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